Account Registration
Creating an Account
Requesting an account
Once you're at the registration page via Playerdex, you will need to fill in the Request Form. An explanation of how to fill it is in the Request Form section. Once this is filled, you're waiting for your registration key.
Receiving a Key
After requesting a registration key, you are set in the queue for the next sendout period. Sendout periods occur at 20-minute intervals, starting at 00:03 (UCT time); all of them can be viewed here. If you are chosen for the sendout period by the system, then you will receive your key in the sendout period that follows your request.
It is not guaranteed that each requestor will receive a registration key; if there are more requests in the system than what the limit is set at, which is 40 for the main queue, then some requestors may not be chosen. Once a sendout period elapses, all requests expire from the system; this means that you will need to request a new key for the next sendout period, if you were not chosen for the previous one, as your previous request is no longer in the system.
Submitting your key.
Once you have your registration key, visit the registration page via Playerdex and enter the key in the two text boxes near the footer of the page. After you have entered in your key, you will be prompted to finalize your account's creation—you will be prompted to select your username and password.
Errors explained
The registration key you have provided doesn't match with the confirmation key.
The registration key you provided in the confirmation text box doesn't match that used in the first confirmation key box.
You have entered an invalid registration key (*).
1 - The registration key provided isn't 17 characters long.
2 - The registration key provided contains invalid characters. The registration key is made up of limited characters.
3 - The registration key provided couldn't be found. Registration keys for new accounts are only valid for 6 hours whereas keys for friend requests are valid for 24 hours.
4 - Your IP has changed from when you originally made the request.
Registration form
Fill in the required information. If you don't fill in any of the form (not counting the gender) and submit the form data, then the registration key will be deleted and you would have lost your chance at using the account-creation key, requiring you to request a new one. Once the 'Register Account' button is clicked, the account will have been created.
Errors explained
You have entered an invalid registration key (*).
1 - The registration key provided isn't 17 characters long.
2 - The registration key provided contains invalid characters. The registration key is made up of limited characters.
3 - The registration key provided couldn't be found.
Either the username or password you have entered is too short or too long.
The username or password contained too few or too many characters. Read the additional note at the top of the registration page.
The username you tried to register is unavailable.
The username is already registered by another user.
We are unable to register your account, please try again.
An error occurred while trying to create the game account, register again.
You have entered an invalid password.
Your password can not be your username or 'PASSWORD'. There may also be invalid characters in the password. Pick another password.
The username you tried to register isn't allowed.
The username you're trying to register contains either a staff tag or language which isn't allowed in PWO.
Already have an account?
Requesting an account
If you already have an account, you can make two types of requests - an alternative account request or a friend request. Both use a separate queue to the new account request. Once you have logged in, you just fill in the request form as explained in the Request Form section. From then, you're waiting for your registration key.
Submitting your key
Once you have your registration key, visit the registration page via Playerdex and enter the key in the two text boxes near the footer of the page.
Errors explained
The registration key you have provided doesn't match with the confirmation key.
The registration key you provided in the confirmation text box doesn't match that used in the first confirmation key box.
You have entered an invalid registration key (*).
1 - The registration key provided isn't 17 characters long.
2 - The registration key provided contains invalid characters. The registration key is made up of limited characters.
3 - The registration key provided couldn't be found.
Registration form
The registration form allows you to just enter your username for your alternative account. The password and gender from the requesting user account will be used as the password and gender for the alternative account. Once the 'Register Account' button is clicked, the account would have been created.
Errors explained
You have entered an invalid registration key (*).
1 - The registration key provided isn't 17 characters long.
2 - The registration key provided contains invalid characters. The registration key is made up of limited characters.
3 - The registration key provided couldn't be found.
Either the username or password you have entered is too short or too long.
The username or password contained too few or too many characters. Read the additional note at the top of the registration page.
The username you tried to register is unavailable.
The username is already registered by another user.
We are unable to register your account, please try again.
An error occurred while trying to create the game account, register again.
You have entered an invalid password.
Your password can not be your username or 'PASSWORD'. There may also be invalid characters in the password. Pick another password.
The username you tried to register isn't allowed.
The username you're trying to register contains either a staff tag or language which isn't allowed in PWO.
Request Form
The request form is used for all players to make an request for an account. In order to make your request, you just need to fill in the request code, your email address, and the correct answer to a math equation. Your request code comprises a string of randomly generated characters, containing two special characters that must be replaced with the correct character(s).
Changing Special Characters
In your request form, you will find two special characters—characters that are non-alphanumeric. !, @, $, %, &, * and + are all examples of special characters.
You will be instructed to replace it with a character, which is specified in your request form.
Example: Change all special characters to K.
Request code (before): ~SxxSC+TnF Request code (after): KSxxSCKTnF
Hash code
If the hash symbol (#) appears in your form, you will be required to replace it with the second character of your email address. This only applies if the hash symbol appears in your form; if it does not, you will only need to replace two special characters with what you are instructed to (see above instructions).
Example: Change all special characters to B.
Email: regpwo@pokemon-world-online.net
Request code (before): z#Ad7N?mYJ
Request code (after): zeAd7NBmYJ
Math equation
You will need to solve a simplistic math equation. It must be a 2-digit value; if the correct answer is less than 10, add a 0 before your answer. For example, if answer is 5, enter '05'.
Errors explained
Invalid request (*)
5 - Request code provided does not match the request code our system is expecting. Try again.
6 - Request code provided does not match the request code our system is expecting. Try again.
7 - Request code provided does not match the request code our system is expecting. Try again.
8 - Email provided was less than 3 characters. Try another email.
9 - Request code provided does not match the request code our system is expecting. Try again.
10 - Request code provided does not match the request code our system is expecting. Try again.
13 - Email provided is invalid or 'regpwo@pokemon-world-online.net' was given as email. Try another email.
14 - Request code provided does not match the request code our system is expecting. Try again.
Invalid request - code must not be in CAPS, only use CAPS for # conversion.
The request code is case sensitive. Capitals should only be used if the character # appears in your pass code or if the second character of your email is typed as a capital.
Failed to provide request code.
There was no request code inputted by the user. Try again.
Only the answer to the pass sum was entered for the pass code.
When typing out the request code, you only entered the answer to the pass sum. The pass code is made up of three main parts. The second character of your email, the pass code and the answer to the pass sum. Try again.
Your pass code was too long
The pass code the user provided is too long. Try again.
Troubleshooting
Please note the following only applies for the upcoming Playerdex update!
Step 1
My email is rejected, why?
- Pokémon World Online blocks the following hosts:
- List coming soon
