Account Registration
Don't have an account
Requesting an account
Once you're at the registration page via Playerdex, you will need to fill in the Request Form. An explanation of how to fill it is in the Request Form section. Once this is filled, you're waiting for your registration key.
Submitting your key.
Once you have your registration key, visit the registration page via Playerdex and enter the key in the two text boxes near the footer of the page.
Errors explained
The registration key you have provided doesn't match with the confirmation key.
The registration key you provided in the confirmation text box doesn't match that used in the first confirmation key box.
You have entered an invalid registration key (*).
1 - The registration key provided isn't 17 characters long.
2 - The registration key provided contains invalid characters. The registration key is made up of limited characters.
3 - The registration key provided couldn't be found.
Registration form
Fill in the required information. If you don't fill in any of the form (not counting the gender) and submit the form data, then the registration key will be deleted and you would have lost your chance at registering an account for PWO. Once the 'Register Account' button is clicked, the account would have been created.
Errors explained
You have entered an invalid registration key (*).
1 - The registration key provided isn't 17 characters long.
2 - The registration key provided contains invalid characters. The registration key is made up of limited characters.
3 - The registration key provided couldn't be found.
Either the username or password you have entered is too short or too long.
The username or password contained too few or too many characters. Read the additional note at the top of the registration page.
The username you tried to register is unavailable.
The username is already registered by another user.
We are unable to register your account, please try again.
An error occurred while trying to create the game account, register again.
You have entered an invalid password.
Your password can not be your username or 'PASSWORD'. There may also be invalid characters in the password. Pick another password.
The username you tried to register isn't allowed.
The username you're trying to register contains either a staff tag or language which isn't allowed in PWO.
Already have an account
Requesting an account
If you already have an account, you could save your time registering by logging in. By doing this, you will:
- Be able to enter a separate queue for your registration key
- Less information required on registration page
Once you have logged in, you just filled in the request form as explained in the Request Form section. From then, you're waiting for your registration key.
Submitting your key
Once you have your registration key, visit the registration page via Playerdex and enter the key in the two text boxes near the footer of the page.
Errors explained
The registration key you have provided doesn't match with the confirmation key.
The registration key you provided in the confirmation text box doesn't match that used in the first confirmation key box.
You have entered an invalid registration key (*).
1 - The registration key provided isn't 17 characters long.
2 - The registration key provided contains invalid characters. The registration key is made up of limited characters.
3 - The registration key provided couldn't be found.
Registration form
The registration form allows you to just enter your username for your alternative account. The password and gender from the requesting user account will be used as the password and gender for the alternative account. Once the 'Register Account' button is clicked, the account would have been created.
Errors explained
You have entered an invalid registration key (*).
1 - The registration key provided isn't 17 characters long.
2 - The registration key provided contains invalid characters. The registration key is made up of limited characters.
3 - The registration key provided couldn't be found.
Either the username or password you have entered is too short or too long.
The username or password contained too few or too many characters. Read the additional note at the top of the registration page.
The username you tried to register is unavailable.
The username is already registered by another user.
We are unable to register your account, please try again.
An error occurred while trying to create the game account, register again.
You have entered an invalid password.
Your password can not be your username or 'PASSWORD'. There may also be invalid characters in the password. Pick another password.
The username you tried to register isn't allowed.
The username you're trying to register contains either a staff tag or language which isn't allowed in PWO.
Request Form
The request form is used for all players to make an request for an account. In order to simply make your request you just need to fill in your email and request code. Your request code is made up of the second character from your email address, the pass code and the answer to the pass sum.
Pass code
The pass code is a set of characters that depending on the character will require changing. If the character is an # - it should be changed to an A when entered into the text box. Any other characters apart from a-z and 0-9 should be changed to an 1 when entered into the text box.
Pass sum
The pass sum is a maths question with either an addition, subtraction or multiplication question. If the answer to the question is 0, '00' should be entered into the text box. If the answer to the question is less than 10 for example 3, then '03' should be entered into the text box.
Errors explained
Invalid request (*)
5 - Request code provided does not match the request code our system is expecting. Try again.
6 - Request code provided does not match the request code our system is expecting. Try again.
7 - Request code provided does not match the request code our system is expecting. Try again.
8 - Email provided was less than 3 characters. Try another email.
9 - Request code provided does not match the request code our system is expecting. Try again.
10 - Request code provided does not match the request code our system is expecting. Try again.
13 - Email provided is invalid or 'regpwo@pokemon-world-online.net' was given as email. Try another email.
14 - Request code provided does not match the request code our system is expecting. Try again.
Invalid request - code must not be in CAPS, only use CAPS for # conversion.
The request code is case sensitive. Capitals should only be used if the character # appears in your pass code or if the second character of your email is typed as a capital.
Failed to provide request code.
There was no request code inputted by the user. Try again.
Only the answer to the pass sum was entered for the pass code.
When typing out the request code, you only entered the answer to the pass sum. The pass code is made up of three main parts. The second character of your email, the pass code and the answer to the pass sum. Try again.
Your pass code was too long
The pass code the user provided is too long. Try again.
