Logging into game

To play the game, PWO's main server needs to be online - however, this isn't always the case. The server box allows you to check if the server is currently online or not. The box is positioned below the password box on the client login screen. Clicking on the "Select a server" button will refresh the list.

What appears in the list

Diamond: ###/700
This means the game server should be online allowing you to play.

Default server
This could mean a variety of things. Either its a problem with your internet connection or a problem with the server itself. First try clicking on 'Select a server' and see if you get a different server box message. If you continue to get the same message, you may want to follow the steps on this page. To check if it is the server causing the problem, you may want to check the status over here.

Servers Down
This message is usually the result of a database failure on the PWO Servers. If you see this message, the game is currently unavailable. There may also be problems using other PWO Services. You may wish to check the Forums for information.

Problems

Connection rejected:
Sometimes when you login, the server space would be filled therefore your connection would have been refused. You will need to relog.

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Your client is out of date, and you need to use your Updater. This can usually be found in My computer -> C: -> Program Files -> Pokemon World Online. (On Windows Vista/7 Computers, replace "My Computer" with "Computer")