Resetting your password

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If you have forgotten your password or find that you need to change it in an emergency, there are two available options to change it: within the game or using the Playerdex. This guide will explain how to reset it. To change your password, you will need to know your current password (ingame only) and the email address of which the account was originally registered to.

Ingame

RECOMMENDED
  1. Login to Pokemon World Online
  2. Type into the chat box /password email, current password, new password, new password
    Example: /password password@hotmail.com, password, password2, password2
  3. If successful you should get the following message within the chat box - "System: Your password has been changed".

On playerdex.com

OUT OF ORDER AT THE MOMENT
  1. Go to playerdex.com and login
  2. Click on "Profile settings/Modules"
  3. Under "My info" should be "Change my password"
  4. Fill in the required information

On beta.playerdex.com

  1. Go to http://beta.playerdex.com/lostpw.php
  2. Fill out the required information
  3. If successful, you should receive an email
    Email reset.png
  4. Copy the link and paste into your address bar. Once pasted, change playerdex.com to beta.playerdex.com
  5. Fill out the rest of the required information
  6. Your password should now be changed.

Related links

Video Guide